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start:case_management [2016/08/29 12:00] (current)
rnadler created
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 +**Case & Engagement Management**
 +We use both case and engagement to describe the case management module within blazingAudit. Cases are opened in two ways:
 +1.  Based on an answer to one or more questions as defined by an [[start:​alerts|alert setup]] when designing the audit.
 +2.  From the respondent (audit target) management page using the Open a new case option after selecting an audit respondent.
 +Multiple cases can be opened by a single audit, and once opened the [[start:​case management|case can be managed]] by an audit administrator.
start/case_management.txt ยท Last modified: 2016/08/29 12:00 by rnadler